Refund Policy

Last updated / Effective date: October 1, 2026

Draft for review. This document is a starting template and must be reviewed by a licensed attorney before launch. Bracketed items are placeholders.

1. All sales are final

All ticket sales for BLZRD Music Group are final. We do not offer refunds or exchanges, except as required by law or as described below.

2. If the Event is canceled

If we cancel the Event and it is not rescheduled, we will refund the face value of your ticket to the original payment method. Processing fees may not be refundable. [CONFIRM whether fees are refunded.]

3. If the Event is rescheduled or materially changed

If we reschedule the Event, your ticket will be honored for the new date. If the new date does not work for you, you may request a refund of the face value within [NUMBER] days of the rescheduling announcement. A change of lineup, set times, or venue layout is not considered a material change and does not entitle you to a refund. [CONFIRM the definition of a material change with counsel.]

4. No refund for denied entry or ejection

No refund is owed if you are denied entry or removed from the Event for violating our Terms of Service, for failing ID or age checks, or for failing to follow staff instructions.

5. How to request a refund

If you believe you qualify for a refund under this policy, email support@blzrdmusic.com with your order receipt. We will review your request and respond within a reasonable time.

6. Chargebacks

Please contact us first if there is a problem with your order. Most issues can be solved quickly. Filing a chargeback or payment dispute instead of using this refund process may result in cancellation of your tickets and denial of entry, with no refund owed. Tickets that are the subject of a chargeback are void.

7. Your legal rights

Nothing in this policy limits any refund right you have that cannot be waived under applicable law.